Terms and Conditions

This website is operated by PIVELLON SL, manufacturer of textile and sanitary products, with NIF, B45059508, with registered office at Avenida Concha Espina 39B, 28016 Madrid, registered in the commercial register of Toledo, in volume 176 General 111 of Section 3 of the Companies Book, folio 135, entry 1 with sheet number 2024.

In this document, the terms "we", "us" and "our" refer to PIVELLON SL. PIVELLON SL makes this website available to you, including all information, tools and services available, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By using our website and/or purchasing any of our products through it, you agree to be bound by our "Service" and accept the following terms and conditions ("General Terms and Conditions", "Terms"), including any additional terms of service, conditions and policies referenced herein and/or available by hyperlink. These General Terms and Conditions apply to all users of the Site, including, without limitation, users such as browsers, suppliers, customers, merchants, and/or content contributors. Please read these General Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the website, you agree to these General Terms and Conditions. If you do not agree to all of the terms and conditions of this agreement, then you should not access the website or use any of the services.

services. If these General Terms and Conditions are considered an offer, your acceptance is expressly limited to these General Terms and Conditions.

Any new features or tools added to our website are also subject to the General Terms and Conditions. You can review the updated version of the General Terms and Conditions at any time on this website. We reserve the right to update, modify or replace any part of these General Terms and Conditions by posting updates and/or changes on our website. It is your responsibility to periodically review the changes on this website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Woocomerce provides us with the hosting services for our online store as well as the online e-commerce platform that allows us to sell our items.

1 - ONLINE STORE TERMS.

By agreeing to these General Terms and Conditions, you represent that you are of the age of majority in your state or province of residence, or that you are of the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this website. You may not use our products for any illegal or unauthorized purpose nor may you, by using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any virus, worm or any computer program or application of a destructive nature. Failure to comply with or breach of any of the General Terms and Conditions will result in immediate termination of your services.

2 - GENERAL TERMS AND CONDITIONS.

We reserve the right to refuse service to anyone for a duly specified and justified reason, and at any time. You understand that the information you provide to us (not including credit card information), may be transferred unencrypted and involve both (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information will always be encrypted during transmission over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service or access to the Service or any contact on the website through which the Service is provided, without our express written permission. The headings used in this agreement are for convenience only and shall not limit or otherwise affect these Terms.

3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION.

We shall not be liable if the information provided on this website is not accurate, complete or current. All material on this website is provided for general information only and should not be relied upon as the sole source of information for making decisions which you make at your own discretion.

decisions which you make at your own risk. This web site may contain certain historical information. Historical information is provided for your reference only and may not necessarily be current. We reserve the right to modify the contents of this website at any time, but we are under no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

4 - CHANGES IN SERVICE AND PRICES.

The prices of our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time. We will not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

5 - PRODUCTS, RETURNS AND SHIPPING.

Due to Health Concerns, Returns and Exchanges are not authorized for any of our products in the categories of face masks, body protection and face protection. In case any product is defective, which should not happen since we have exhaustive quality controls, you have up to 3 days to inform us and we will try to replace the merchandise or in case of unavailability we will make a refund.

Certain products or services may be available exclusively through this website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our return policy, which you will find detailed in this link, and which is agreed to by accepting these terms and conditions of sale.

We have endeavored to display the colors and images of our products as accurately as possible. We cannot guarantee that they will appear accurately on your computer monitor. We reserve the right to refuse to sell our products or services to any geographic area or jurisdiction and to limit the quantities offered. All descriptions and prices of products offered on the website are subject to change at any time without notice, at our sole discretion. We reserve the right to withdraw any product at any time. Any offer of products or services through our website is void where prohibited.

We do not guarantee that the quality of products, services, information or other content purchased through this website will meet your expectations, nor that any errors in service will be corrected.

6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse to process any order. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same invoice and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you via your email and/or billing address/telephone number. We reserve the right to limit or cancel orders that, in our judgment, appear to be placed by distributors, resellers or dealers.

You agree to provide us with complete and accurate information for the proper processing of your order. You also agree to promptly update any information, including your e-mail address, credit card numbers and expiration dates, which will enable us to complete your requests and contact you when necessary. For more details, please read our Returns Policy.

7 - OPTIONAL TOOLS.

We may provide you with access to optional software tools provided by third parties that we have no way of monitoring or controlling. You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis without any warranties, representations, conditions or endorsements of any kind. We shall have no liability whatsoever arising out of or relating to your use of such third party tools. Any use by you of optional tools offered through this web site

is at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant provider. In the event that, in the future, we offer new services and/or features through our website (including, the release of new tools and resources) they will also be subject to these Terms of Service.

8 - THIRD PARTY LINKS.

Certain content, products and services available through our Service may include materials from third parties.

Third party links through our website may lead to other websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such websites and do not warrant and shall not have any liability or responsibility for any materials accessed through such websites or for any other materials, products or services of third parties.

We shall not be liable for any damages in connection with the purchase or use of goods, services, resources, content or any other transactions made in connection with third party websites. Please carefully review the policies and practices of third parties and make sure you understand their content before engaging in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to the third party.

9 - COMMENTS, SUGGESTIONS AND OTHER USER-CONTRIBUTED CONTENT.

We may, at any time and without restriction, copy, publish, distribute, translate and otherwise use in any medium any comments, ideas, suggestions, proposals, plans or any content (except for personal data) that you provide to us either through our website, our web site, or any other means of communication.

through our web site, e-mail or postal mail and whether you provide them to us at our request or on your own initiative. We are and shall be under no obligation to (1) keep any Feedback confidential, (2) pay any compensation for any Feedback, or (3) pay any compensation to you for any Feedback, or (4) pay any compensation to you for any Feedback.

compensation for any comments, nor (3) respond to any comments. We may, but are not obligated to, monitor or remove content that we deem, in our sole discretion, to be criminal, offensive, threatening, libelous, defamatory, defamatory, pornographic, obscene, or otherwise in violation of any party's intellectual property or these Terms of Service. You agree that your comments will not violate any rights of any third party, including copyright, trademark, privacy or any other personal or proprietary right. You further agree that your comments will not contain defamatory or otherwise unlawful, abusive or obscene material, or contain computer viruses or other malware that may in any way affect the operation of the Service or any of the related web pages. You may not use a false e-mail address, pretend to be someone you are not, or mislead any third party as to the origin of any comments. You are solely responsible for any comments you make. We take no responsibility and assume no liability for any comments posted by you or any third party.

10 - PERSONAL INFORMATION.

The submission of personal information through our website is governed by our Privacy Policy, which you agree to by signing these terms and conditions, and which you can view in more detail at this link.

11 - ERRORS, INACCURACIES AND OMISSIONS.

There may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability.

We reserve the right, at any time and without prior notice, to correct errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Service or any related web page is inaccurate (even after

you have submitted your order). We undertake no obligation to update, correct or clarify any information on the Service or any related website, including

on any related website, including, except as required by law, pricing information. No update to the Service, or any related web page, on any specific date will indicate that all information on the Service or any related web page has been modified or updated.

12 - PROHIBITED USES.

In addition to other prohibitions set forth in the General Terms and Conditions, you are prohibited from using our website or its content for: (a) any unlawful purpose; (b) solicit others to perform or participate in any unlawful act; (c) violate any international, federal, state or local regulation, rule, ordinance or law; (d) infringe or violate our or any third party's intellectual property rights; (e) harass, abuse, insult, harm, defame, libel, slander, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) provide false or misleading information; (g) download or transmit viruses or any other malicious code that is or may be used in any way that could compromise the operation of the Service, any related website or the Internet; (h) collect or track the personal information of others; (i) intentionally introduce any technologically harmful or deleterious programs or materials; (j) any obscene or immoral purpose; or (k) interfere with or circumvent the security measures of the Service, any related website or the Internet. We reserve the right to suspend your use of the Service or any related website in the event that

any related website in the event that you engage in any of the prohibited uses.

13 - EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY.

We do not warrant that use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that our Service may occasionally be unavailable for indefinite periods of time and that we may terminate the Service at any time, without notice. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services processed through the Service are (except as expressly stated by us) provided on an "as is" and "as available" basis for your use, without

available" for your use, without any representations, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement. In no event shall PIVELLON SL, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or direct special, indirect, incidental, punitive, or consequential damages of any kind, including, without limitation, lost profits, lost revenues, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or strict liability, or any other theory of liability, whether based in contract, tort (including negligence), strict liability or negligence, or any other theory of liability.

negligence), strict liability or otherwise, arising out of your use of any of the service or any product purchased using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted or made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability is limited to the maximum extent permitted by law.

14 - INDEMNIFICATION.

You agree to indemnify, defend and hold harmless PIVELLON SL and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, contractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party, where the company suffers any damages and such damages are in proportion to the harm caused. PIVELLON SL

15 - NULLITY.

In the event that any of the provisions set forth in these General Terms and Conditions are found to be unlawful, void or unenforceable, such provision shall nonetheless be enforced to the maximum extent permitted by the law in question, and the unenforceable portion shall be deemed void as of these Terms of Service. The validity of the remaining provisions shall not be affected.

16 - TERMINATION.

The obligations and liabilities of the parties incurred prior to the date of termination shall survive the termination of this agreement for all purposes. These General Terms and Conditions will remain in effect unless and until terminated by either you or us.

terminated by you or us. You may terminate these Terms of Service at any time by giving notice that you no longer wish to use our services, or when you stop using our website. If, in our sole judgment, you breach or we suspect that you have breached any of the terms or provision of these General Terms and Conditions, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination, and/or, accordingly, we may deny you access to our Service (or any part thereof).

17 - ENTIRE AGREEMENT.

Failure to exercise or enforce any right or provision set forth in these General Terms and Conditions shall not constitute a waiver of such right or provision by us. These General Terms and Conditions and the policies or operating rules posted by us on this website in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service and supersede any prior or contemporaneous agreements, communications or proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the General Terms and Conditions).

Any ambiguity in the interpretation of these General Terms and Conditions shall not be construed against the drafting group.

18 - APPLICABLE LAW.

These General Terms and Conditions and any separate agreements whereby we make the Service available to you shall be governed by and construed in accordance with the laws of the Kingdom of Spain.

19 - CHANGES TO THE GENERAL TERMS AND CONDITIONS.

You may review the updated version of the General Terms and Conditions at any time on this website. We reserve the right, at our sole discretion, to update, modify or replace any part of these General Terms and Conditions by posting updates and changes on our website. It is your responsibility to check our website for changes. Your continued use of or access to our website or the Service following the posting of any changes to the General Terms and Conditions constitutes your acceptance of them.